At www.flipopener.com, we are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, we will be happy to help you.

Refund Eligibility: You have 14 days from the date you received the product to request a refund. The product must be unused and intact, including the original packaging and all accessories.

Application Process: To request a refund, please submit a refund request through our contact customer service email or customer service hotline and provide your order number and proof of purchase. We will review your request after receiving it and respond to you within 2 business days.

Refund Processing: Once the refund request is approved, we will process the refund through your original payment method. Please note that the refund may take different times to appear in your account, depending on the processing time of your bank or payment platform.

Shipping Costs: If the refund is due to product quality issues, we will cover the return shipping costs. If the return is due to personal reasons (such as wrong purchase or dissatisfaction with the product), the return shipping costs will be borne by the customer.

Special cases: For items purchased during promotional periods or under specific events, the refund terms may be different, please refer to the event description.

We always value our customers’ shopping experience. If you have any questions about the refund terms, please feel free to contact our customer service team and we will be happy to answer them for you! Thank you for choosing us www.flipopener.com, we look forward to providing you with more high-quality products and services.